Frequently Asked Questions
Your Plumbing Questions Answered
How do I know if I need emergency plumbing services?
If you’re facing a sudden water leak, burst pipe, or any plumbing issue that requires immediate attention to prevent damage, it’s considered an emergency. Contact us 24/7 for rapid response and assistance.
Can you provide a cost estimate for your services before starting the work?
Yes, we believe in transparent pricing. Upon evaluating the job, we’ll provide a clear and detailed cost estimate to ensure you understand the pricing before we commence any work.
What types of boilers do you install or repair?
We specialize in installing and repairing a variety of boilers, including combi boilers, system boilers, and conventional boilers. Our skilled technicians can guide you on the best choice for your specific needs.
How do I prevent blocked drains in my home?
Regular maintenance, avoiding disposing of grease or non-biodegradable items down drains, and using drain guards can help prevent blockages. However, if you do encounter a blocked drain, our team is here to swiftly assist you.
Are your tradesmen licensed and insured?
Absolutely. All our tradesmen are highly qualified, licensed, and insured to provide you with professional and reliable services. Your satisfaction and safety are our top priorities.
Your Plumbing Questions Answered
What should I do during a plumbing emergency at home?
In a plumbing emergency, it’s crucial to first locate the main water shut-off valve and turn it off to prevent further damage. Contact a reliable emergency plumbing service immediately for assistance and follow any safety guidelines they provide.
How can I identify a gas leak in my home?
Signs of a gas leak include a distinct ‘rotten egg’ smell, hissing sounds near gas lines, or dead plants in the vicinity of gas lines. If you suspect a gas leak, turn off the gas supply, ventilate the area, and contact a professional immediately.
What steps can I take to prevent water damage during a burst pipe emergency?
To minimize water damage, turn off the main water supply, open faucets to relieve pressure, and mop up excess water. Place towels or buckets under leaks to collect water and protect valuable belongings.
How can I handle a blocked drain emergency?
For a blocked drain emergency, refrain from using any plumbing fixtures connected to the affected drain. Avoid using chemical drain cleaners and instead, contact a professional plumbing service to assess and clear the blockage safely.
Are plumbing emergencies covered by homeowner's insurance?
Typically, homeowner’s insurance covers sudden and accidental plumbing emergencies that result in damage. However, coverage may vary based on your policy, so it’s advisable to review your insurance policy and contact your insurance provider for specific details.
Your boiler Questions Answered
What are the common signs that my boiler needs repairs?
Common signs include strange noises, uneven heating, loss of pressure, frequent pilot light outages, or a sudden increase in energy bills. If you notice any of these signs, it’s advisable to seek professional boiler repair.
How do I reset my boiler if it's not working?
Boiler resets vary based on the make and model. Generally, you can refer to your boiler’s manual for reset instructions. If you’re unsure or uncomfortable, it’s best to call a professional technician to avoid potential damage.
Can I attempt to repair my boiler myself?
Boiler repairs should be handled by qualified professionals due to the complexity and potential hazards. DIY repairs can lead to further damage or safety risks. It’s safer and more effective to hire a licensed technician.
How long does a typical boiler repair take?
The duration varies based on the type and extent of the repair needed. Minor repairs might take a few hours, while major ones may take a day or more. Our team provides an estimated timeline during the assessment.
Are boiler repairs covered by warranty?
Regular boiler maintenance and timely repairs are essential to prevent future issues. Schedule annual servicing, address minor problems promptly, and follow manufacturer guidelines for operation and maintenance to ensure a longer boiler lifespan.
Your drainage Questions Answered
What are the common signs of a blocked drain?
Common signs include slow drainage, unpleasant odors, gurgling sounds from drains, and water pooling around fixtures. If you notice any of these, it’s likely you have a blockage.
Can I use chemical drain cleaners to clear a blockage?
While chemical drain cleaners can work for minor clogs, they may damage pipes and harm the environment. It’s advisable to use natural or mechanical methods or seek professional help for effective and safe solutions.
How can I prevent blocked drains?
Regular maintenance such as using drain guards, avoiding putting grease and non-biodegradable items down drains, and periodic professional drain cleaning can help prevent blockages.
What if DIY methods don't clear the blockage?
If DIY attempts fail, it’s best to contact a professional plumbing service like Hammersmith Plumbers. Advanced tools and expertise are often needed to clear stubborn or deep-seated blockages.
How much does it cost to clear a blocked drain?
The cost varies based on the severity and location of the blockage. Hammersmith Plumbers offers transparent pricing, and we’ll provide a detailed estimate before starting any work.
